IT support for businesses
Support, setup, and systems work explained in everyday words, for businesses that want their computers and networks to simply work.
Remote
Help from wherever you work
On-site
Visits when hands-on work is needed
Plain
Clear explanations at every step
IT support for businesses
Here is what pranjali handles for your team, and how each piece fits into your day.
Help with email, printers, logins, and the everyday problems that stop work.
Laptops, desktops, and phones configured and ready before the first day.
A review of your Wi-Fi, internet connection, and shared drives to find weak spots.
Setting up user accounts and permissions so people reach what they need, and no more.
A simple plan for what gets backed up, where it lives, and how to restore it.
Short notes after each visit so your team knows what changed and why.
Technology that stays out of your way
pranjali works with small and growing businesses that rely on computers, networks, and shared systems but do not have an in-house IT department. The work is practical: fix what is broken, set up what is new, and keep everything documented so your team is never guessing. Every engagement starts with a conversation about how your people actually work.
Clear points of contact for support, setup, and planning
Founder and lead technician
Handles the first conversation, plans the work, and stays involved from start to finish.
Systems and network specialist
Focuses on networks, servers, and the behind-the-scenes setup that keeps things steady.
Support coordinator
Takes your requests, schedules visits, and makes sure nothing is left open.
Field technician
Handles on-site visits, hardware setup, and hands-on troubleshooting.
Experiences shared by people who have booked a visit
“We stopped losing half a morning to printer problems. The explanation afterward was the part I appreciated most.”
Office manager
Small design studio
“The new laptops were ready before our first day, and everyone knew where to find their files.”
Operations lead — Regional consultancy
“Clear written notes after each visit made it easy to hand things over to our own staff.”
Managing partner — Accounting practice
“Someone answered the phone, understood the problem quickly, and told us what would happen next.”
Shop owner — Retail client
Notes on keeping your technology steady
A short list of accounts, software, and files to prepare so setup day runs smoothly.
Read more →
A backup you have never restored is only a hope. Here is a simple way to check yours.
Read more →
How placement, guest access, and separate networks affect everyday reliability.
Read more →Choose a starting point, then we agree the scope together before any work begins.
Final figures are confirmed in writing before any work starts.
₹800
Support by phone or remote session
Troubleshooting for everyday issues
Written summary after each request
₹1,500
Hands-on setup or repair at your location
Equipment checks and cabling review
Follow-up notes for your team
₹4,000
Regular checkups scheduled in advance
Account and backup review
Priority access to scheduled visits
₹2,400
Review of current equipment and network
A written plan with clear next steps
Guidance on upgrades and budgets
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What kinds of problems do you help with?
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Everyday issues such as email, printers, logins, slow connections, new equipment setup, and planning for backups and access.
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Do you work remotely as well as on-site?
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Yes. Many requests are handled by remote session, and visits are arranged when hands-on work is needed.
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How do I book an appointment?
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Use the booking button on this page or send a message through the contact form, and we will confirm a time with you.
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Will I understand what was done?
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Yes. We explain each change in plain language and leave short written notes so your team can follow along.
Tell us what is happening with your technology and we will suggest the next step.